Shipping policy
Thank you for shopping with Calm Journey! We are committed to delivering your order as quickly and safely as possible. Please review our shipping guidelines below to understand how your order is processed and delivered.
Order Processing & Dispatch
All orders are processed and dispatched within 24 to 48 hours (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification with tracking details once your order has shipped.
Shipping & Delivery Estimates
Once dispatched, we partner with reliable carriers to get your items to your doorstep.
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Estimated Delivery Time: 8 to 10 business days (excluding weekends and public holidays).
Please note: Delivery times are estimates and may vary slightly depending on your location, customs processing times, or unexpected carrier delays.
Shipment Tracking
As soon as your order is on its way, we will send you a shipment confirmation email containing your tracking number. You can use this number to track your package's journey directly on our website or via the carrier's tracking portal.
Customs, Duties, and Taxes
Calm Journey is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Contact Us
If you have any questions about your order's shipping or delivery status, please feel free to reach out to us. We’re always here to help ensure your journey with us is a calm and pleasant one!